Frequently Asked Questions:

Will my bike fit your dolly and lift?

CHECK YOUR MOTORCYCLE: please measure the undercarriage of your motorcycle to ensure it will work with our dolly and lift. We prefer that YOU are 100% sure so that you won’t have to pay to send the product back which can be expensive. 

The first thing to check is that your bike’s frame is accessible without any piping, electrical cords, etc. that would come between the lift and the motorcycle. To safely and stably pick up your bike the lift must be in direct contact with the frame or engine block without hitting anything else. 

Secondly, you need at least 17″ of frame accessible between the wheels to accommodate the dolly. And again nothing hanging below the frame to interfere.

Thirdly, the location of the kickstand can be of concern. The kickstand mount needs to be on the outside of the frame because if mounted on the inside it could interfere with the lift.

Both of our Let’s Roll Lifts are low profile and fit easily under most bikes.
Please measure on the kickstand side from the bottom of the frame to the floor and compare to the measurements below to ensure it will fit under your motorcycle.

Let’s Roll Lift Measurements:

14L x 12W x 3.85H″ — resting position with the felt (comes standard with felt)

14L x 12W x 3.75H” — without the felt (you would take the felt off)

14L x 12W x 10.5H″ — highest position

Let’s Roll Cruiser Dolly Measurements:

35″L x 18″W x 10″H — highest setting

35″L x 18″W x 8.75″H — lowest setting

What is your return policy?

    Our policy is valid for a period of 30 calendar days from the date of the purchase. If you receive your order and are not satisfied for any reason you can return the product for a refund, minus the restocking fee as indicated below. If the products are returned not in resaleable condition there may be additional fees. If the period of 30 days has elapsed since the purchase, we can’t, unfortunately, offer you a refund.

    There will be a $25 restocking fee for package deal. (dolly and lift)

    $17 for dolly or lift only.

    $12 for IMAP.

    Shipping items:

    In order to return an order, you must contact us first and obtain and include a Return Merchandise Authorization (RMA). Email us at sales@letsrollstore to obtain an RMA. Returns will not be accepted without a valid Return Merchandise Authorization.

    Repackaging: it is ideal to return them in their original packaging, bubble wrap and all, so that they are returned in premium condition, not scratched. If any item is damaged or scratched, additional fees will be applied as indicated.

    Dolly: 15.00
    Dolly Crossbars: 10.00
    Lift: 15.00
    IMAP: 12.00

    Returns are to be shipped to: Let’s Roll Store, 21555 Melrose Ave Ste 3, Southfield MI 48075. Please ask us for an RMA form and return labels to help reduce costs. We will deduct the shipping from your return.

    You will be responsible for paying for the shipping costs with regard to the items that you wish to return. You will not be refunded the shipping costs from the initial order either.

    What kind of guarantee do you have on your products?

    Lifetime Warranty that your dolly and lift will not fail if properly used.

    What are the dimensions of the motorcycle dolly?

    Let’s Roll Cruiser Dolly:

    • Dolly bike frame (crossbars on top) measurements: 18″ Wide (outside dimensions), 14″ (inside dimensions)
    • Height dimensions: 10″ high setting, 8.75″ low setting
    • Total dolly length: 35″
    • The industrial rubber composition provides the cross-linking that gives incredible resilience, flexibility, and durability. The excellent material properties come from a molecular mesh structure that makes it unbeatable in terms of elasticity and resistance to aging.
    • Zero-scuff™ 4” Caster design.
    • No tie-downs required. No hydraulic leaks.

    What are the dimensions of the motorcycle lift?

      Let’s Roll Lift:

      14 x 12 x 3.85″ in the resting position
      14 x 12 x 10.5″ in the highest position

      Will my motorcycle be able to use a scissor lift or platform jack?

      NOTE TO INDIAN MOTORCYCLE OWNERS:

      It will work on the Challenger. No need for the IMAP (Indian Motorcycle Adapter Plate).

      We have confirmed that the IMAP will work on the 2014-2024 Indian motorcycles listed below:

      • Indian Vintage (Dark Horse, Vintage)
      • Indian Chieftain (Dark Horse, Limited, Elite)
      • Roadmaster (Dark Horse, Limited, Elite)
      • Indian Springfield (Dark Horse)
      • Scout – Turn the IMAP 180 degrees to use.

      Will not work on:
      New Chief Models for 2021 and 2024 (frame too wide and will not engage with IMAP)

       

      How secure is the motorcycle on the dolly and lift?

      Very secure due to the industrial rubber padding that is adhered to the crossbars, on the top of the IMAP, and the lift. The design of the dolly definitely impacts how it moves and keeps your motorcycle safe without any velcro straps or tie-downs.

      Go to the Video Series page to see the videos.