FAQ

Frequently Asked Questions:

1. Will my bike fit your dolly?

The main thing to know is that your bike has a frame that is accessible without any piping, electrical cords, etc that will be in the way so that a scissor lift can pick your bike up from underneath without hitting anything else but the frame. By using the measurements above of the lift you should be able to look under your bike to see if it will work on your motorcycle correctly. Once that is established to work, then take the measurements of the dolly, as seen above in the diagram, to see if that will fit appropriately under your motorcycle without interfering with anything as well. This is the test to ensure that the Let’s Roll Cruiser motorcycle dolly and Let’s Roll lift will work on your motorcycle.

2. What is your return policy?

Our policy is valid for a period of 60 calendar days from the date of the purchase. If you receive your order and are not satisfied for any reason you can return the product for a full refund. If the period of 60 days has elapsed since the purchase, we can’t, unfortunately, offer you a refund.

Refund requirements:

The following criteria must be met to qualify for a refund:

  • Product is defective.
  • The product must not be damaged upon the return.

In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.

Shipping items:

In order to return an order, you must contact us first and obtain and include a Return Merchandise Authorization (RMA). Email us at sales@letsrollstore to obtain an RMA. Returns will not be accepted without a valid Return Merchandise Authorization.

Returns are to be mailed to: Let’s Roll Store, 9350 Apple Crest Drive, Saline MI 48176.
You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.

3. What kind of guarantee do you have on your products?

Exclusive 5-year Warranty that your dolly and lift will not fail if properly used.

4. What are the dimensions of the motorcycle dolly?

5. What are the dimensions of the motorcycle lift?

Regular Lift:

14 x 12 x 4.25″ in the resting position
14 x 12 x 12.5″ in the highest position

Lower Profile Lift:

14 x 12 x 3.5″ in the resting position
14 x 12 x 12.5″ in the highest position

6. Will my motorcycle be able to use a scissor lift or platform jack?

NOTE TO INDIAN MOTORCYCLE OWNERS: If you have the Thunderstroke TS11 engine, right now this dolly and lift storage system will not work for you. However, stay tuned, a modification to the existing lift and dolly are under way and could be done before Christmas 2020. The storage system will work on the Challenger, and all Scouts.

Here is a PDF of a list of motorcycles that can be lifted with a scissor lift.
Scissor Lift Compatibility Chart

7. How secure is the motorcycle on the dolly and lift?

Very secure due to the rubber padding that is adhered to the crossbars and the design of the dolly frame.